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FAQ

  • Q: What is the minimum order quantity?

    According to different products, 500 to 1,000pcs.

  • Q: What is your delivery time?

    40 days.

  • Q: What is the payment method?

    TT,DP, LC

  • Q: How do you ensure the quality of your products?

    There are professional testing equipment and inspectors.

  • Q: Are you a factory or a trading company?

    Factory.

  • Q: Can customized services be provided?

    Yes.

  • Q: Do you support OEM and ODM?

    Yes.

  • Q: Why choose us?

    We can provide product design and development, we have quality control team, and offer excellent after-sales service.

  • Q: How long is the warranty time for the product?

    18 months.

  • Q: Can your packaging ensure product safety?

    Yes.

  • Q: What information do I need to provide to obtain an accurate quotation?

    Please provide material, size, packaging, and other requirements for the product.

  • Q: If I don't go to your company, how can I get product progress?

    You can contact us through E-mail, WeChat, Whatsapp,phone or other means.

  • Q: How can I solve this problem if I haven't received the item?

    We will track logistics information, handle issues according to the situation, and ensure customer satisfaction.

  • Q: How is your after-sales service?

    Timely and efficient after-sales service.

  • Q: Can I order samples?

    Yes.

  • Q: How much is the sample fee? Can it be refunded after bulk production?

    The sample cost can be refunded after mass production of the products.

  • Q: Do you provide quality assurance?

    Products  can be provided quality assurance within their warranty time.

  • Q: Do you support providing samples?

    yes.

  • Q: What is the monthly supply capacity?

    200 tons.